Privacy Policy

Last Updated: November 11, 2024

Northgo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.northgo.com or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

  • Personal Information: We may collect personal data such as your name, email address, phone number, mailing address, company name, payment information, and any other information you provide when you register on our site, place an order, subscribe to our newsletter, fill out a form, or use our services.
  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Cookies and Similar Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your interactions with our website. You can control the use of cookies through your browser settings.
  • Third-Party Information: We may receive personal information about you from third-party sources, such as social media sites, analytics providers, and advertising networks, to enhance our services and for targeted advertising.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Process transactions and manage your account
  • Send you updates, marketing communications, and promotional offers
  • Respond to your inquiries, requests, and provide customer support
  • Detect, prevent, and address fraud, security breaches, or other potentially prohibited or illegal activities
  • Comply with applicable laws, regulations, and legal processes

3. Legal Basis for Processing Your Information

We process your personal data under the following legal bases:

  • Consent: You have given us consent to process your personal data for a specific purpose.
  • Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps to enter into such a contract.
  • Compliance with Legal Obligations: We process your personal data to comply with applicable laws and regulations.
  • Legitimate Interests: We process your personal data for our legitimate business interests, such as improving our services, managing relationships with customers, and detecting fraud.

4. Sharing Your Information

We may share your personal data with:

  • Service Providers: To perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the business assets.
  • Legal Requirements: If required by law, legal process, or governmental request, we may disclose your information.
  • With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the data or pursuant to your consent.

5. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We use administrative, technical, and physical security measures to protect your personal data against unauthorized access, use, alteration, and disclosure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Rectification: You have the right to access and update your personal data.
  • Deletion: You have the right to request the deletion of your personal data.
  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
  • Object to Processing: You have the right to object to certain processing activities, such as direct marketing.
  • Withdraw Consent: You can withdraw your consent at any time where we rely on your consent to process your personal data.

To exercise your rights, please contact us at info@northgo.com.

7. International Transfers of Personal Data

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: